Get quick answers to common questions about our services to help you make informed decisions.
Yes, we do.
Delivery is not free. All applicable fees, including handling and shipping charges, will be communicated to you before your transaction is finalized. Deliveries outside Lagos may incur additional costs based on location, parcel size, weight, volumetric weight, and your chosen logistics method. The final delivery cost will always be confirmed prior to your items leaving our warehouse. Customers are responsible for providing accurate delivery information.
You can opt for our express shipping which takes 3 to 5 days but this is subject to customs checks and duty charges (payable by client). Also note all delivery timelines only begin to count from when the items are delivered to us by the store and dispatch from our facility either in the UK or US.
We offer both express, premium and standard shipping from UK, please click here for further information.
Please check out our website or see full details of our services for a breakdown on how fees are calculated.
We are very active on Instagram, but you can also email or WhatsApp us within our BUSINESS hours (9am – 9pm GMT) and we will reply as soon as we can.